Cleaning & Hygiene Centre of Excellence

The Lab is where research takes centre stage. You’ll learn about the latest products and participate in live demonstrations. From testing swabs from client sites for levels of cleanliness, to analysing surfaces to ensure we use the best gritting salt in frosty winters, The Lab shows how Mitie’s scientific approach delivers exceptional environments for our customers. Experiencing this meticulous approach gives you the assurance that only the most effective products are used and your spaces are always safe and hygienic.

Here we demonstrate the latest developments in cleaning, waste and landscaping and winter services. As the UK’s number one cleaning provider, with experience in a wide range of sectors, Mitie is well-placed to do so. From cleaning robots that use less water, to robotic mowers for grassy areas, and even artificial intelligence that detects and reports unfortunate spillages, we’ll tailor your visit to your sector. Get ready to encounter the technology that will transform your operations.

We are nothing without our frontline heroes. In this zone, you’ll learn about our commitment to our colleagues and see how we give back through industry-leading benefits. The centre also features the learning hub, a British Institute of Cleaning Sciences (BICSc) skills and training area that supports exceptional delivery. By investing in industry-recognised qualifications, we set up our people for long and satisfying careers, while you gain from the very best service.

Sustainability is the key theme of this zone. You’ll experience how the latest developments in cleaning, landscaping and waste services contribute to reaching net zero. From improved biodiversity to swapping chemicals for eco cleaning products, and achieving zero waste to landfill through a ‘Resource Not Waste’ approach, you’ll gain practical insight into getting Decarbonisation, Delivered.

The Immersive Zone showcases Mitie’s commitment to market-leading technology. Through virtual reality (VR), you’ll experience how we deliver truly connected soft services to create exceptional environments.

Please note, this zone may not be suitable for visitors suffering from vertigo or motion sickness.

To deliver a truly demand-led service, data and insight are crucial. In the sixth and final zone, you’ll get a live demonstration of Mitie’s cleaning technology. This includes the Merlin Connect platform, our Mosaic data and analytics application, and Aria, our workspace management solution. See how data captured from multiple sources gives clients and frontline operatives real-time insight into the spaces they need to clean. For example, high usage areas are flagged up so they can be prioritised.